Question 1

Is my video uploaded to a server?

Accepted Answer

No. The conversion runs entirely in your browser using your device's own video engine. Your file never leaves your computer, and there is nothing for us to store or delete.

Question 2

How are the frames chosen?

Accepted Answer

They're spaced evenly across the whole video, so you get a representative set from start to finish.

Question 3

Can I grab one exact frame?

Accepted Answer

Set the count to 1 and you get the middle frame. For a specific moment, trim the video to that instant first, then extract.

Question 4

PNG or JPG?

Accepted Answer

PNG is lossless and right for screenshots, UI and text. JPG is a fraction of the size and fine for camera footage.

Question 5

What resolution are the images?

Accepted Answer

The video's own resolution, unscaled. A 4K clip gives 4K stills.

Question 6

Why a ZIP?

Accepted Answer

A browser cannot hand you a folder. One archive keeps the set together and downloads in a single click.

Question 7

Is it free, and is there a watermark?

Accepted Answer

It is free with no watermark, no sign-up, and no export limit. There is nothing to buy here; the paid plan is on the Recast desktop app, which is a different product.

Question 8

How large a file can I convert?

Accepted Answer

The whole file is held in your device memory, so the ceiling depends on your machine. The upload panel shows the limit it worked out for your device, and it will tell you before it starts rather than failing halfway.

Question 9

Which browsers work?

Accepted Answer

Chrome, Edge, and other Chromium browsers have the broadest support. Firefox and Safari handle some operations. The page probes your browser on load and says plainly if a step is unsupported, so you never wait on a conversion that cannot run.

Question 10

Does it work on a phone?

Accepted Answer

It runs, but a phone has far less memory than a laptop, so keep the file small. For anything long, use a desktop browser.

Question 11

Does it work offline?

Accepted Answer

Once the page has loaded, yes. Nothing is fetched during the conversion, so it keeps working with the connection off.

Question 12

Why is my browser fan spinning?

Accepted Answer

Video work is CPU-heavy and it is happening on your machine rather than on a server. That is the trade for not uploading anything. Closing other tabs helps on a long file.

Video to Images

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